About us
We are flydocs, your Partner of Choice.
Who we are
flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data. We offer the tools and expertise that allow all industry to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle.
Recognised as a global leader in digital records management, we were founded in 2007 and are 100% owned by Lufthansa Technik. With over 300 employees in multiple locations spread across the globe, we are trusted by over 75 airlines, lessors and MROs to deliver measurable long-term operational and cost efficiencies.
Trust builds the greatest relationships and partnerships
Our vision
Our vision is to revolutionise the commercial aviation asset lifecycle through digital solutions and services.
Our mission
We want to become the Partner of Choice for the aviation industry by leveraging top talent and the power of technology. Through passion, experience and digital innovation, our goal is to simplify processes in our industry through our solutions to facilitate a third of all commercial aviation asset transactions.
Our approach
This is our approach to delivering on the objectives and goals we have set out in our corporate strategy to become the preferred partner to all our stakeholders.
People partner
Our partnership is super important because we’re all about your feedback and you count on us for continuous coaching to keep our bond strong. We’re banking on you to jump into continuous learning and tackling new stuff that makes a bigger difference to our customers. Our skills-based team is all about using your ideas and talent to crush it for our customers and level up what you’re amazing at. You’re all about shouting out our partnership because you dig the backup from your leader and our awesome ways of doing things, which sets you up to rock it both in life and at work.
Customer partner
To lead our customers through the digitalisation of the commercial aviation lifecycle, we actively engage in a customer-centric approach and truly put our customers at the forefront, we proactively immerse ourselves in their world, gaining a deep understanding of the market’s current challenges. We actively listen, not just to respond but to guide their journey. We’re relentless in gathering feedback and tracking our impact. It’s this unceasing commitment to improvement that fuels us in delivering top-tier solutions, meticulously crafted services to ensure a seamless and delightful customer experience.
Innovation partner
Recognised as a proven industry leader in accelerating the digitalisation and innovation in the aviation industry. Through our collaborative approach, we strive to inspire and create opportunities for customers to connect with tech-driven services. Through Exploration, Integration & Delivery we will increase the number of profitable solutions that our customers want to buy.
The values driving us
At flydocs, people come first. Here’s how we show up every day:
Transparency
Being open and honest is an important value for creating trust within all our stakeholders, from our teams to our clients and industry partners.
Respect
Everyone deserves respect, not because of their role, title or background but because it is a core value for all human beings.
Collaboration
We are a young company on a very exciting journey where our collaborations with each of our partners are the bedrock of our current and future success.
Our Leadership team
André Fischer
Chief Executive Officer
Joretha Augostine
Chief People Officer
Matt Freier
Chief Financial Officer
John Bowell
SVP Engineering Services
Jennifer Ioannidou
Chief Product Officer
Naveen Kumar Mangle
Chief Digital & Technology Officer
