Putting digital records at the heart of the aviation industry
By Gray Dudek
16 May, 2016

The FLYdocs Network

Following a 10-year career at Virgin Atlantic as a Senior Asset Manager, FLYdocs’ John Bowell certainly thrives under the pressure of deadlines. More recently, in his role as Business Development Manager, he is driving the adoption of FLYdocs in the rapidly expanding Middle East and Asia Pacific markets. Here he takes a short break from customer presentations and demos to offer his perspective on how digital aircraft records management can provide a platform to transform ways of working across the aviation industry.

I saw the benefits FLYdocs offered the aviation industry first hand, initially through returning aircraft for Virgin Atlantic. However, it became apparent very early on that FLYdocs offers much more value than that and can benefit the aviation industry as a whole.

Often when OEMs initially deliver aircraft, there can be data issues which can lead to a minefield later on in the life of the aircraft. FLYdocs allows the OEM and operator to work together pre-delivery and track any issues prior to final acceptance to ensure clear, concise and correct build data is supplied. Using some of the advanced features within FLYdocs they can also manage the concessions and customer pickups throughout the build and acceptance phases digitally with its tablet-based app solution. Post-delivery, the OEM and operator can then track the outstanding warranties throughout the life of the airframe – all in one online platform.

Also, whilst there are several products available for lessors, FLYdocs is the only provider to enable peer-to-peer aircraft trading. It gives the lease companies 24/7 online access, allowing lessors to have full visibility and current status of leased assets. They avoid nearly all costs and logistical issues that come with the traditional mid-term audits and EOL projects, not to mention provide them with live, accurate data to assist with reviewing and creating a true reflection of the residual value of the leased asset at any time.

Later in the life of the asset, when it’s time for an aircraft to go from one operator to the next, FLYdocs enables the lessor to carry out the transaction completely digitally within the system, thus eliminating almost all of the time consuming and costly exercise of numerous consultants on site reviewing aircraft records and the issues that come with having multiple operators onsite during back to back lease transactions.

FLYdocs even offers regulatory authorities a much deeper, yet more concise view of not only the aircraft under their control but a complete overview of other regulatory controls and compliance requirements. For example, the licence / approval statuses of the operator’s and engineers/pilots/ crew/ staff within the region can all be managed within FLYdocs in a paperless and real-time process.

My initial exposure to FLYdocs years back really was just the tip of the iceberg. As the adoption of the product expands into all areas of aviation we are seeing true revolution and innovation across the industry.


What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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