Luis Mur promoted to Director of Technical Operations, South America
By Nomsa Sibanda
06 June, 2017

Luis Mur is currently General Manager – Records at FLYdocs and we are excited to say that he is now being promoted to Director of Technical Operations, South America. Luis will manage the set-up of new clients in South America and support the Technical Managers in the region.

FLYdocs presented Luis with an entry into the world of aviation back in 2011 when he joined the Technical Records Department, later moving to China to take up the role of General Manager, Asia after only a couple of years. As an early member of the FLYdocs team, he is a true representation of our core values – always challenging himself and the status quo to deliver the best possible solutions for our clients.

Primed and ready to take up his new role, we asked Luis about how he got into the industry and what he sees ahead for both himself and FLYdocs.

How did you get into the industry of aviation?

I´ve always been attracted to technologically advanced industries and very much enjoy working on projects that bring many areas of expertise and different companies together; there are few fields which fit the bill as well as the aviation industry.
What brought you to FLYdocs?

The people at its core and the belief they have with regard to the product they are bringing to the industry. From the second I met them, their passion was obvious with regard to bringing their vision come to life. I could see that they were on a mission to change the world of aviation record management, and I was excited to be a part of that.

What have you enjoyed the most in your time since joining us?

It has to be the people, both within FLYdocs and among our clients. I love being part of such a closely-knit, energetic and innovative team, but I also greatly enjoy working with all sorts of different clients. All have their own strengths and areas of expertise and an extremely positive outlook when it comes to just about everything, from records management to how to celebrate successful projects.

What excites you about the industry?

It’s the opportunities to always learn and the need to adapt to new situations. No two aircraft, clients, projects, or even countries are the same, so every day is like my first day at work. Of course, it is challenging, but I learn something new every day, both about the industry and about myself, and it´s the best feeling in the world!

Anything else you would like to add that stands out for you?

I have been with FLYdocs almost from the beginning, and I love how, despite all the success and growth, we haven´t lost our passion for innovative solutions and for breaking new ground every day. The solutions and features that only existed on a drawing board six years ago are part of the everyday operations of dozens of clients now. And the good news for our clients and the industry at large is that our drawing board is fuller than ever with new ideas.

The future is certainly looking extremely bright and I can’t wait to get started within my new role.

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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