Lufthansa Technik Goes Digital With FLYdocs
By Jen Adams
09 May, 2017

Lufthansa Technik AG has signed a long-term global contract with FLYdocs, the most advanced records, data and transition management solution provider in the world. The Lufthansa Technik Group, with more than 800 customers worldwide, will be the first MRO provider to benefit from FLYdocs’ software and services, which will bring huge synergies to existing and future FLYdocs customers and all Lufthansa Technik customers.

To foster the digital transformation, Lufthansa Technik Group members can now take advantage of the highly advanced, cloud-based platform for managing all their data, records, and aircraft transitions online. By moving away from paper records, Lufthansa Technik aims to improve the efficiency of its core business processes while ensuring consistent regulatory compliance, as well as delivering enhanced customer service and benefits to all of its clients.

The FLYdocs platform enables Lufthansa Technik’s facilities all over the world to access and transact real-time maintenance records, as well as historical data. FLYdocs will improve daily operations, from inspection tracking to reporting, and provide instant, secure and controlled access to third parties enabling clients to review and audit their documentation in real-time. This greater transparency of data will improve traceability internally and will deliver major benefits to all customers.

Mr. Thomas Glöyer, CIO Lufthansa Technik Group, comments “FLYdocs is much more than a solution for central and digital document management; it is a major cornerstone in our strategy to digitize our operations.  It will help us to streamline our internal processes, and – more importantly – improve our customer interactions resulting in the reduction of workloads for both parties when communicating via the FLYdocs platform.”

Adrian Ryan, CEO of FLYdocs adds: “We are very proud and excited to have secured the trust and the business of the world’s leading provider of MRO services. Lufthansa Technik’s existing and future customers are sure to benefit from the ease, speed and convenience of accessing and transacting their maintenance information via the FLYdocs platform and we see this relationship as a major step in taking the global industry online by working with FLYdocs in a digital way.”

About Lufthansa Technik

With more than 30 subsidiaries and affiliates, the Lufthansa Technik Group is one of the leading providers of technical aircraft services in the world. Certified internationally as maintenance, production and design organization, the company has a workforce of more than 25,000 employees. Lufthansa Technik’s portfolio covers the entire range of services for commercial and VIP/special mission aircraft, engines, components and landing gear in the areas of digital fleet support, maintenance, repair, overhaul, modification, completion and conversion as well as the manufacture of innovative cabin products.

 

About FLYdocs

FLYdocs is the world’s most advanced aviation data and records management platform. The FLYdocs Big Data solution is utilised by airlines and lessors worldwide to efficiently manage assets, data and records in real time to transition assets at sale or end of lease on-time in a fully paperless way.

The FLYdocs system is underpinned by an aggressive software development programme which has new modules available for customers including Airworthiness Review Management, Project Management, FLYsign Digital Sign-off, Authorisations & Training Records Management and the FLYdoc integrated electronic documentation and authoring system.

FLYdocs provides aircraft records management software, related outsourcing solutions and technical aviation services. It is privately owned, has 250 employees and is headquartered in Tamworth, Staffordshire, UK, with offices in India, Philippines, China, Chile, Canada and the US.

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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