Introducing Trevor Didcock
By Jen Adams
03 February, 2016

Trevor Didcock has just joined FLYdocs as Strategic Technology Advisor to assist us with overall business strategy and advancing customer propositions, as well as advising on technology delivery. Named as the number one CIO in the UK in the “CIO 100” by CIO UK in February 2012, Trevor was CIO of easyJet between 2010 and 2015. Prior to that he held the position at Homeserve PLC, The AA and RAC. Here we get to know a bit more about him.

Tell us a bit about what makes you tick.

I love big transformation programmes – business and technology. I really enjoy helping businesses to develop new products and services that improve the service delivered to customers. The creation of the system to provide allocated seating at easyJet to replace the old “scrum” onto the planes for example was a real game changer for them. Other revolutionary changes we delivered there included the solution connecting our reservation systems with travel agents, opening up selling to business travellers we couldn’t reach through the main EasyJet direct model, the launch of a mobile channel and BI systems to enable industry leading on-time performance.

I’ve led IT departments for 20 years. During this time I’ve been involved in growing and making organisations more effective, implementing significant business changes – like insourcing, outsourcing (on and offshore) as well as being part of a lot of mergers and acquisitions.

Why did you choose to join FLYdocs?

Introducing Trevor Didcock FLYdocsFirstly, I like the team. Dynamic, enthusiastic and driven. The product is excellent – head and shoulders above the alternatives! But it’s the approach FLYdocs takes, thinking through the airline and lessors’ needs and supporting them in process improvement, that is truly unique.

The market is taking off too. With the next generation of Airbus and Boeing aircraft becoming available and airlines consequently upgrading fleets, there is a lot of activity in the market. These aircraft are getting more complex and are being flown harder. Controlling and documenting effective aircraft records across the globe is critically important to an airline, both in terms of airworthiness and safety, and in order to protect these assets that are worth tens of millions of dollars. This is becoming harder and harder to do on paper.

FLYdocs takes disparate data and turns it into key information that airlines can quickly, automatically utilise. From making sure the aviation authorities are informed, to investigating manufacturer issues to managing aircraft take on and disposal.

This is a critical area for airlines and the market is currently underserved. I’m really excited as the potential for FLYdocs is huge.

What projects are you currently involved with?

As well as FLYdocs, I’m also a board member of Affinity Water. I’m on the Risk and Assurance board of the Civil Aviation Authority, currently overseeing a big transformation programme there. As part of the Executive Change Group I work with a number of big IT suppliers, like IBM and Cisco, helping them to understand their clients’ strategy and sell better. I also enjoy my charity work as an advisor to Maggies Centres helping with digital and data management, and with an NHS Trust improving Situation Awareness.

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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