Ian Mills promoted to Head of System Design
By Nomsa Sibanda
06 September, 2017

We are pleased to announce the promotion of Ian Mills to Head of System Design from his current role as Head of System Development.  As a founder member of FLYdocs, Ian has led the development of the FLYdocs platform from its inception and has been instrumental in the design and development of the world class solution we have today.  With his passion and commitment to deliver the highest quality digital platform, he has constantly questioned the status quo to drive process improvement, and ultimately ensure the FLYdocs vision is brought to life when in the hands of our clients.

In his new role,  Ian will be responsible for determining business needs, and gathering industry intelligence to drive the strategic development of the FLYdocs platform.

We asked Ian a few questions about this time with FLYdocs and what excites him about the future:

What are you most looking forward to in your new role?

Since joining FLYdocs in October 2005, I have had many opportunities to develop both my management and technical skills, and of course my aviation industry knowledge – and this new role enables me to utilise my expertise to the full.  As I’ve learned, no two days are ever the same and, for me, it is this diversity that makes working at FLYdocs really enjoyable – and I expect more of the same going forward. This is an exciting time to be working at FLYdocs and I’m looking forward to the opportunities and challenges that come with the expansion of the business.   FLYdocs has plenty of developments in the pipeline that will provide additional value to our customers and shape the digital future of the industry.

What have you enjoyed the most in your time since joining us?

Working at FLYdocs is a great pleasure for me, and has enabled me to greatly boost my career with a diverse range of exciting and challenging projects. There are no limitations for growth and I’ve always been encouraged to stretch myself, improve my knowledge and develop new skills. It’s a company that offers an enjoyable and engaging working environment with wonderful colleagues from all over the world.  Ultimately though, it’s having the opportunity to create great applications and deliver world class technology solutions to our customers that really motivates me.

Why do you think the aviation industry should turn to digital lease returns?

The path to paperless maintenance is slowly becoming easier. Many paperless processes have already been adopted by airlines and MROs, so it’s only a matter of time before the entire industry is fully digital. In regards to historical documentation and record keeping the digitalisation process is the only way forward.

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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