Cathay Pacific selects FLYdocs
By Nomsa Sibanda
02 March, 2013

FLYdocs has won a contract to provide electronic aircraft records management services for Cathay Pacific Airways in a landmark deal that will also see the launch of a new FLYdocs office in China, to expand the current FLYdocs office network which sees locations in the UK, US, India, Hong Kong and the Philippines. Following completion of the airline’s competitive tender, FLYdocs will be deployed to streamline and enhance Cathay Pacific’s aircraft records management processes and activities within its engineering division, including moving towards a paperless environment and fully electronic lease returns via the FLYdocs platform.

FLYdocs is a software solution exclusively designed for the commercial aviation sector and is assisting a growing number of airlines to efficiently manage their aircraft records on a day-to-day basis and re-deliver aircraft at the end of lease terms through the use of intuitive, cutting-edge and industry-leading software; robust aircraft document management processes and high quality electronic imaging.

FLYdocs Managing Director, Adrian Ryan commented,

“The decision by Cathay Pacific to select FLYdocs confirms the world class credentials of our product and service and we are absolutely delighted to be able to serve and support Cathay going forward. FLYdocs has been operating in the commercial aviation environment for four years and has successfully assisted airlines in implementing real change that immediately delivers massive financial benefits as well as completing numerous aircraft lease returns in a fully paperless way which is something no other provider in the world has ever done. FLYdocs is at the cutting edge of the industry and our revolutionary plans will ensure that we continue to excite and offer airlines great value, technical excellence, personal service and major financial benefits through game changing products and services. For Cathay to partner with FLYdocs shows just how progressive they continue to be as an organisation and the business will quickly see substantial benefits as this project unfolds.”

“Flydocs is part of our long term vision to significantly reduce the volumes of paper generated and stored without compromising our commitment to accuracy or safety. We also expect the Flydocs system to facilitate smoother aircraft lease returns, though benefits such as the structuring of and access to our maintenance records.” commented Rob Saunders, Manager Engineering Development, Cathay Pacific Airways.

“Flydocs not only bring a leading software solution but also specific expert knowledge in the area of commercial aviation records management which we feel is a very beneficial combination.”

Under the agreement, FLYdocs will also provide e-Records services for Cathay Pacific’s subsidiaries; Air Hong Kong and Dragonair and will be opening new offices in Xiamen, China in 2013.

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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