flydocs launches Professional Services to offer greater digital value with consultancy and microservices
Press Release
Birmingham, UK – 19 November 2025
flydocs, the global leader in digital records, asset management and engineering services for the aviation industry, has launched a new suite of Professional Services to help customers achieve greater value and digital maturity across their operations. Building on years of experience supporting airlines and lessors with transformation projects and technical expertise, the new offering brings together strategic consultancy and scalable micro-services, such as platform optimisation, personnel & training competency management, regulatory assurance, and technical engineering & asset lifecycle support.
The new Professional Services provide direct access to specialist expertise that extends the value of flydocs software beyond implementation, helping customers address real operational challenges with tailored, outcome-driven support. These services are available to both existing flydocs customers and any aviation organisation seeking expert, on-demand support.
The launch also introduces flydocs brand new PartnerPoints scheme, a flexible system of pre-paid points that gives customers fast access to a range of services, from small configuration tasks to larger consultancy engagements, without the need for new purchase orders or lengthy approvals.
Speaking on the occasion, Tracy Barry, Head of Professional Services, flydocs commented,
Our customers have always looked to us for expertise, not just technology. Professional Services brings all that experience together to deliver measurable outcomes, helping airlines and lessors turn digital tools into real operational value. I’m very excited to launch our new offerings to combine technology and insight, as it’s about partnership, problem-solving, and giving our customers the confidence to move faster and further in their digital journey.
flydocs already provides an integrated and comprehensive onboarding experience that helps customers accelerate time-to-first value and build confidence in their digital operations by maximising product adoption and utilisation. The addition of Professional Services extends that experience beyond implementation, enabling customers to continue optimising, training, and transforming with expert support.
Jennifer Ioannidou, Chief Product Officer, flydocs stated,
As a trusted partner of choice with a deep understanding of our customers’ operations, we are uniquely positioned at the intersection of data, compliance and asset value. I feel immensely proud of the creation of a new division at flydocs, dedicated to strengthening our customer relationships and helping our clients achieve operational success and drive revenue growth. Our new Professional Services offerings will empower our clients with digital confidence to achieve optimal asset utilisation, unwavering compliance, and improve efficiency throughout the aircraft lifecycle. This strategic decision aligns with our goal to empower customers to streamline their operations and enhance project delivery.
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About flydocs
flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data. We offer the tools and expertise that allow all industry stakeholders to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle.
Recognised as a global leader in digital records management, flydocs was founded in 2007 and is 100% owned by Lufthansa Technik. With over 300 employees in multiple locations spread across the globe, flydocs is trusted by over 75 airlines, lessors, and MROs to deliver measurable long-term operational and cost efficiencies.
For more information please contact:
flydocs
Kshitija Sharma
Lead – Corporate Communication
Email: [email protected]
Telephone: +91 987 1630 164