flydocs announces five-year partnership with Avianca to digitise aircraft records and asset management
Press Release
Birmingham, UK – 8 January 2025
flydocs, the aviation global leader in digital records, asset management, and engineering services, has signed a five-year agreement with Avianca, the largest carrier of Latin America, to digitise and streamline the records and asset management of its fleet of over 140 aircraft.
Avianca, founded in 1919 and recognised as 2023’s Most Punctual Global Airline by the aviation data firm Cirium, will receive a seamless interface of flydocs’ platforms’ enhanced integration to Digital Records Management.
This complements the airline’s existing partnerships with flydocs Digital Tech Ops Ecosystem partners AMOS, the leading maintenance and engineering (M&E) software and AVIATAR, a standalone platform for data-driven digital products and services.
Commenting on the partnership, Andy Smith, Chief Commercial Officer, flydocs said;
We proudly enter into this strategic partnership with Avianca to revolutionise customer engagement, as we stand committed to prioritising significant and positive experiences for our customers. We are delighted to join forces with Avianca, as it takes on its digital transformation journey and by utilising Digital Records Management (DRM), our core records management solution, we aim to provide improved operational efficiencies leading to cost savings and enhanced customer satisfaction. Being selected as their customer solution partner of choice truly reflects our commitment to supporting airlines in the Americas. We look forward to collaborating across our Digital Tech Ops Ecosystem to make Avianca’s journey completely digitised within aircraft maintenance.
Francisco Lalinde, Vice President of Engineering and Maintenance at Avianca stated:
Following our commitment to being a competitive, efficient and sustainable airline, we are excited to announce this strategic alliance with flydocs considering that they are a global leader in digital records and asset management that will support our transformation journey with streamlined DRM software and holistic solutions. This collaboration will amplify our operational efficiencies, as we look forward to digitising our aircraft maintenance records with improved data accuracy, real-time Information, and compliance management.
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About flydocs
flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data. We offer the tools and expertise that allow all industry stakeholders to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle.
Recognised as a global leader in digital records management, flydocs was founded in 2007 and is 100% owned by Lufthansa Technik. With over 300 employees in multiple locations spread across the globe, flydocs is trusted by over 75 airlines, lessors, and MROs to deliver measurable long-term operational and cost efficiencies.
For more information please contact:
flydocs
Kshitija Sharma
Lead – Corporate Communication
Email: [email protected]
Telephone: +91 704 331 7171
About Avianca
Avianca is a company that is comprised of Avianca, a Star Alliance member, LifeMiles, and Avianca Cargo. In passenger transportation, Avianca is the leading airline in Colombia, Ecuador, and Central America, with over 104 years of operation since 1919. It has one of the largest air operations in Latin America with 150 routes, nearly 710 daily flights, and a fleet of 140 Airbus 320 and Boeing 787 Dreamliner aircraft, connecting over 75 destinations in 25 countries in the Americas and Europe. In 2023, Avianca obtained first place in the “Global Airlines” category in the punctuality index of the specialized consulting firm Cirium and transported more than 32.2 million customers with the operation of more than 213,000 flights. Its loyalty program, LifeMiles, is one of Latin America’s largest, with over 14 million members and 600 allied brands. In cargo transportation, Avianca Cargo is the leading operator in different markets in the Americas, with 68 destinations in its route network and the mid-sized cargo fleet with the lowest environmental impact in the region.
More information at www.avianca.com
For more information please contact:
Avianca
Lina María Guevara B
Global Planning and Strategy Coordinator
Email: [email protected]