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Planning Manager
Vadodara, Gujarat, India

Job Title: Planning Manager

Location: Vadodara, Gujarat, India

Reporting to: General Manager

Travel Requirements: As required

Job reference: TST- PM – 001

Region: Americas/APAC/EMEA

Purpose: Manage multidisciplinary technical services teams and lead on capacity planning and Resources planning across the whole technical department.

Key Accountabilities:

Lead Capacity Planning and Resource Planning (Employer of Choice)

  • Lead the capacity planning and ensure overall visibility of the client’s workload and projects allocated to the teams, challenging norms while setting SMART OKRs for team leads.
  • Work closely with the Technical Records Managers to take into any adjustments because of changes in the client’s requirements.
  • Optimal and continual collaboration with Finance, Technical Records managers, clients and the global technical management teams, the Planning Manager will have full responsibility for ensuring the status of the plan is maintained on a daily basis with accurate reporting and forecasting as appropriate.
  • Manage, coach and develop the planning team ensuring flexibility and adaptability driving continuous improvement by collaborating with CSMs, team leaders and project leaders as required.
  • Engage in the 360-degree review process to ensure self-improvement and ensure you are leading change, fostering talents, creating spirit, mastering complexity, and driving business.

Delivering Customer Excellence (Supplier of Choice)

  • Ensure project delivery meets or exceed customer expectations with respect to the plan, work with the Technical Records Managers, Sales and Customer Success teams to plan based on expected and contracted work.
  • Take ownership of and collaborate with clients and team leads to facilitate onsite travel to support onsite activities.
  • Maintain the master onboarding plan for Technical Services for all new technical services projects.
  • Be competent in MS applications especially excel, SharePoint and able to develop capacity reporting in a presentable and understandable format such as Gannt Charts.

Embed Agile Mindset:

  • Adapt the plan and report to the commercial and finance teams for forecasted changes incapacity due to new contracts and changes in workload and volume.
  • Ensure an accurate and up-to-date team capacity plan and work closely with team leaders and key Technical Services staff to ensure up to date reporting of progress.
  • Update and adapt the capacity plan after the pilot phase of all new projects has completed.
  • Coordinate all the onboarding and onsite scanning activities ensuring relevant staff are in place and liaise with Finance team to ensure scanner contracts are in place.
  • Regularly review team capacity planning, to optimise efficiency and best practice sharing across teams.
  • Communicate with the General Manager of FLYdocs to expand and leverage the knowledge of market and industry recommended best practices: methodologies, industry trends, etc.

Management Reporting

  • Publish a monthly project report to the General Manager on key project milestones, statuses, accomplishments along with risks and issues.
  • Define the baseline number of team leads on an annual basis in line with strategic planning.

Job Role Impact

  • Financial: Savings by optimising resource planning.
  • Team Size: 1-3 members.
  • Stretch resource planning across entire FLYdocs India.
  • Incorporate financial analyst.

Behavioural Competencies required to be successful

Driving Business Outcomes:

  • Use both business and commercial thinking when making a decision.
  • A pragmatic approach to solutions that are trusted by stakeholders to deliver both the quality and be timely.
  • Organised and thorough in planning.

Leading Change:

  • Proactively influence the need for change.
  • Be open and willing to question yourself and the world around you.

Creating Spirit

  • Coach and mentor the team to let the team make a difference.
  • Role model values in action – support, transparency, and respect.

Managing Complexity

  • Have deep expertise in your own functional area but actively seek out collaboration.
  • Keep it simple – act boldly and mindfully.

Candidate Knowledge & Experience Required:

  • 8 years of progressive work experience in planning and scheduling of resources in a customer-centric environment.
  • Experience competence and a good understanding of the Technical Records process within by Airlines.
  • Experience in capacity planning and executing multiple projects across customer groups.
  • Experience in working to pre-defined plans and programmes desirable in a lean or agile team environment.
  • Good working knowledge of Microsoft products with a focus on excel.

Desirable:

  • Knowledge of Power BI and Ganttic would be beneficial.
  • Ability to adapt and be flexible with work requirements.
  • Relevant Aircraft Maintenance Engineering qualification.
  • Appropriate management qualification.

How to apply

Please send your CV to careers.india@flydocs.aero, quoting the job reference TST-PM-001 in the subject line.

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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