Learning and Development Coordinator
Vadodara, Gujarat, India

Job Title: Learning and Development Coordinator

Location: Vadodara, Gujarat, India

Reporting to: Learning and Quality Standards Manager

Travel requirements: As required

Region: Americas/APAC/EMEA

Probation period: Six months

Purpose: For the facilitation of learning and development materials and processes for the FLYdocs Technical Services team.

Key Accountabilities: Facilitation of learning and development (Employer of Choice).

  • Own a clear communication plan within the domain of responsibility and ensure targets for L&D material is maintained meeting the 70-20-10 methodology principles.
  • Deliver a community spirit in the domain of responsibility with SMEs, industry partners and internal stakeholders.
  • Daily management of any external training providers as appropriate to suggest improvements to courses or additional training needs.
  • Track and monitor all formal training requests ensuring employee training plans are in place.
  • Seek out feedback from colleagues about the effectiveness of L&D within the Technical Services team and implement improvements.
  • Respond to ad-hoc requests/queries from colleagues for support and direct their requests to the appropriate resources or expertise.

Delivering Customer Excellence (Supplier of Choice)

  • Deliver a high-quality standard for the LMS materials that could be used by customers in the future getting feedback and making continual improvements to the same.

Embed Agile Mindset

  • Build and maintain strong working relationships with key stakeholders, subject matter experts across the business in order to identify learning needs and assisting in the delivery of L&D content across the wider group.
  • Keep LMS system relevant and up to date with new training programmes supporting the 70-20-10 principles within the organisation, focusing on the formal training, and facilitating learning.
  • Support managers with new joiners, coordinating discussions to define technical training requirements reflecting their training experience, grade and role and overseeing the completion of a structured training plan.
  • Responsibility for arranging, facilitating and coordinating engagement activities on a regular basis through Teams, Skype and face to face as required to deliver to upskilling targets.

Management Reporting

  • Support your line manager with budget development and reporting on all mandatory, regulatory and L&D training effectiveness.
  • Maintain mandatory training programmes and monitor compliance on e-learning modules for each business unit ensuring all staff are current with mandatory training.

Job Role Impact

  • Strategic develop customer training materials incorporate materials that help software teams.
  • Understand how technical records are managed.

Behavioural Competencies required to be successful

Driving Business Outcomes

  • Use both business and creative thinking when making a decision.
  • A pragmatic approach to solutions that are trusted by stakeholders to deliver both qualities and be timely.
  • Organised and thorough in planning and execution.

Leading Change

  • Proactively influence the need for change.
  • Be open and willing to question yourself and the world around you.

Creating Spirit

  • Collaborate with SME’s and domain experts to collect and store knowledge.
  • Role model values in action – support, transparency, respect.

Managing Complexity

  • Have deep expertise in your own functional area but actively seek out collaboration.
  • Keep it simple – act boldly and mindfully.

Candidate Knowledge and Experience Required

  • Candidates with the above-mentioned relevant skills/experience of 03 or more years.
  • Working experience of Instructional Design/Content Development (CBT/WBT) along with LMS software.
  • SharePoint Editor and/or website administration experience.
  • Influencing on social media.
  • Excellent written and verbal communications skills.
  • Previous experience working in a coordination position.
  • Able to multi-task and work well under pressure.
  • Good project management, time and organisational skills.
  • Flexible attitude in relation to business needs.


  • Creation of multimedia content.
  • Proficient use of Teams, Yammer, STREAM and PowerPoint.

How to apply

Please send your CV to careers.india@flydocs.aero, quoting the job reference L&D-TST-003 in the subject line.

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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