IT Business Analyst

Job Title: IT Business Analyst
Reports To: Head of Digital & IT Solutions
Responsible For: Business Systems & Integration Projects
Location: Tamworth/Birmingham

A unique opportunity has arisen to join the FLYdocs team as an IT Business Analyst.

FLYdocs (a Lufthansa Technik Company) is a rapidly expanding international software business, powering innovation and advancing technology in the aviation industry. With the world’s most advanced aircraft data and records management platform at our core, our global team helps airlines, lessors, OEMs and MROs to transition aviation assets and protect their related value.

The IT Business Analyst is the focal point for ensuring IT business and client projects are delivered on time. Bridging the gap between requirements to bespoke technical solutions as well as excellent communication skills to keep various stakeholders up to date is vital.

As a company which is looking to transform how we work in a more agile way, this is an exciting opportunity to be at the forefront of driving the right decisions and changes necessary for the business as well as build a team for the future.

Essential requirements

  • Must have professional experience working in the role of a Technical/IT Business Analyst with experience working on non-functional / technical requirements
  • A team player, naturally confident, and strong communicator with ability to build relationships with multiple business areas
  • Must have experience working in the full, end-to-end software development lifecycle in an Agile environment, managing stakeholder requirements and providing guidance to project sponsors and senior stakeholders along the way
  • Strong ability to manage complex projects with interdisciplinary teams and motivate project staff
  • Proven ability to convey technical concepts in a clear, understandable way – specifically, candidates will need to break down complex user stories for non-technical audiences within the business
  • Experience working with third-party vendors.

Desirable requirements

  • Completed a degree in business studies, engineering or economics with very good IT and business knowledge (other closely related academic qualifications or work experience will be considered)
  • Experience of working in an aviation engineering and maintenance environment will be hugely advantageous
  • Experience in coding or building web applications
  • Demonstrable experience of SQL Scripting desired.

In return, we offer the following

  • The opportunity to work within a fast-growing and progressive global company backed by Lufthansa Technik
  • The opportunity to travel globally
  • The opportunity to work in a modern office environment
  • The opportunity to work with a leadership team who are passionate about the people
  • The opportunity to work within a fast-growing, progressive, global-acting company
  • Career development opportunities and the chance to progress
  • Flexibility, with the possibility to split time between the office and home
  • The opportunity to make a real impact on the overall work-life-balance and benefits package for all employees
  • Flat and lean organisation enabling fast decisions and action
  • Competitive salary, private health insurance and an annual salary review based on performance
  • Flexible working
  • Free on-site parking

What they said

  • FLYdocs has successfully completed lease return projects for Wizz Air in the past, which gave us great insight into the power of their system. Now with full access to FLYdocs®, we have the right platform to manage all of our records across the entire portfolio.
    - Heiko Holm, Technical Director, Wizz Air
  • We can instantly see a project status, identify queries and delegate team members to respond to them all within the system. This detailed visibility provides us with every confidence in our ability to successfully redeliver this large number of aircraft in such a short period of time.
    - Jan De Meyer, Technical Representative & Records Manager, Brussels Airlines
  • We expect the FLYdocs® system to facilitate smoother aircraft lease returns, through benefits such as the structuring of and access to our maintenance records.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • We have already enjoyed the benefit of cost and time savings involved with researching historical information – what used to take days to complete, now takes mere seconds to search and find documentation.
    - Jim Landers SVP- Technical Operations Hawaiian Airlines
  • The FLYdocs document audit was very comprehensive and captured a lot of discrepancies that might have otherwise been missed during a physical on-site documentation review. Once in a digital format, it was very quick and easy to locate a required document or piece of information.
    - Dean Pang, Engineering Executive at SilkAir
  • FLYdocs® allows us to be prepared and in a proactive position instead of reacting to document findings from a lessor just before the physical inspection starts. The feedback from the lessors is always positive as they can review the documents online and on different remote locations.
    - Werner Reiser Senior Manager Phase Out Program SWISS International Air Lines Ltd
  • We are excited to be moving to a new digital way of working that will transform our current engineering practices and we ensure that we deliver against our ambitious asset transition programme, keeping us and our fleet at the forefront of aviation in Europe.
    - Cemil Sayar, Director Technic, SunExpress
  • FLYdocs not only brings a leading software solution but also specific expert knowledge in the area of commercial aviation records management.
    - Rob Saunders, Manager Engineering Development Cathay Pacific Airways
  • The visibility and advanced electronic real-time audit functionality across both the records and aircraft physical inspection sides of the process have allowed Virgin staff, our MRO partners and the lessors, lessees and aviation authorities involved in the process to pro-actively manage each delivery with ease.
    - Rick Daniels Information Services & Airworthiness Records Manager Virgin Atlantic Airways
  • The platform’s superior functionality will provide us ease of use and multi-user web access to technical aircraft records from anywhere in the world.
    - Justin Goatcher, CDB Aviation, Head of Asset Management
  • The platform will bring much more versatility and control across the entire audit and transition process. We are also excited by the improvements it will make to our aircraft remarketing and trading performance too.
    - Rich Poutier, Chief Technical Officer, MCAP
  • We were impressed by the technical capabilities of the FLYdocs® platform. We contracted FLYdocs to manage the complete project from scanning to audit, and have the FLYdocs team to thank for their hard work and expertise.
    - Barry Keenaghan, Project Manager, NAC

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